TY - BOOK AU - Locker,Kitty O. AU - Kaczmarek,Stephen Kyo TI - Business communication: building critical skills SN - 9780072932102 (alk. paper) U1 - 651.7 PY - 2007/// CY - Boston, Mass. PB - McGraw-Hill KW - Business communication N1 - Various multi-media instructional resources are available to supplement the text ER -