TY  - BOOK
AU  - Bretag,Tracey
AU  - Crossman,Joanna
AU  - Bordia,Sarbari
TI  - Communication skills
SN  - 9781259025716
U1  - 651.7 
PY  - 2009///
CY  - New Delhi
PB  - Tata McGraw Hill
KW  - Business communication
KW  - Commercial correspondence
KW  - Public speaking
KW  - Listening
N1  - Writing with a purpose -- Speaking with confidence -- Communicating effectively -- Good communicators are good listeners -- Making meetings work
ER  -